Terms & Conditions

Our Commitment
Zana Store is dedicated to meeting your expectations with high hygiene and quality standards. At this time, we do not offer returns on items that have been worn, opened, or otherwise used. If you have questions or concerns before purchasing, we’re here to help and ensure you choose the right item.

Why Our Prices Are So Low ?
Dear Valued Customer,
Our prices reflect the nature of our sourcing. We purchase items that brands have rejected or surplus stock, often due to minor imperfections. This approach lets us offer fashion at accessible prices without compromising overall quality. We’re grateful for your support and value you as part of our community.

COD Availability
We do not offer Cash on Delivery (COD). Using secure prepaid payment options helps us provide a faster, more reliable shopping experience.

Shipping Process
We ship weekly via India Post. Orders are typically delivered 2–3 days after dispatch. We appreciate your patience as we work to get your items to you quickly and safely.

Exchange Policy
For exchanges, please return the item to us. You can reorder the desired item by paying only the shipping fee. We’ve designed this process to be straightforward and convenient.

about Us
Zana Store is committed to helping you stand out with stylish, high-quality apparel at affordable prices. We aim to deliver a shopping experience that blends elegance with value.